Privacy Policy
This Privacy Policy explains how RARLE GLOBAL UK (the "Company", "we", "us", or "our") collects, uses, and protects your personal data when you use our website or interact with our services.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
RARLE GLOBAL UK is the data controller responsible for the processing of your personal data.
2. Personal Data We Collect
We may collect and process the following types of personal data about you:
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Identity and Contact Data: Your name, company name, email address, billing address, delivery address, phone number, and any other contact details.
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Financial Data: Payment card details (processed securely by a third-party payment processor) or bank account details for business transactions.
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Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
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Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system, and platform on the devices you use to access our website.
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Usage Data: Information about how you use our website, products, and services.
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Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Collect Your Personal Data
We use different methods to collect data from and about you, including through:
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Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
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Purchase our products.
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Create an account on our website.
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Subscribe to our newsletter or other publications.
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Request marketing materials.
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Provide feedback.
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Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies and other similar technologies.
4. How and Why We Use Your Personal Data (Lawful Basis)
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
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Performance of a Contract: To process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.
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Legitimate Interests: To manage our relationship with you, improve our products and services, and keep our records updated. We also use your data for marketing and to send you information about our products and services that may be of interest to you, unless you have opted out.
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Compliance with a Legal Obligation: To comply with legal or regulatory obligations, such as for tax or accounting purposes.
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With Your Consent: We will obtain your consent before sending you direct marketing communications, unless there is a legitimate interest basis to do so.
5. Data Sharing
We may share your personal data with the following third parties:
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Service Providers: Such as payment processors, logistics and delivery partners, IT support, and other providers who assist in our business operations.
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Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide professional services to us.
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Regulators and Authorities: To comply with legal and regulatory obligations.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. We also limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.
7. International Data Transfers
As we operate globally, we may transfer your personal data to countries outside the UK. When we do so, we ensure that a similar degree of protection is afforded to it by using one of the following safeguards:
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We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government.
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Where we use certain service providers, we may use specific contracts approved by the UK Government which give personal data the same protection it has in the UK.
8. Your Legal Rights
Under the UK GDPR and the Data Protection Act 2018, you have the right to:
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Request access to your personal data.
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Request correction of your personal data.
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Request erasure of your personal data.
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Object to processing of your personal data where we are relying on a legitimate interest.
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Request restriction of processing of your personal data.
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Request the transfer of your personal data to another party.
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Withdraw consent at any time where we are relying on consent to process your personal data.
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Complain to us directly in the first instance about any concerns you have with how we are processing your personal data. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
9. Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our separate Cookie Policy.
10. Changes to this Privacy Policy
We may update this policy from time to time. The latest version will always be posted on our website.
11. Contact Details
If you have any questions about this privacy policy or our data protection practices, please contact us at: